Getting Through the Workday

Use these phrases when you want to keep the conversation respectful and focused.

• “Can you clarify what you mean?”
• “I want to make sure I understand the policy correctly.”
• “I’m going to follow up in writing so I don’t miss anything.”
• “Please direct me to the correct person for this concern.”

Use these responses if someone is being rude or crossing a line.

• “I want to keep this respectful.”
• “I’m not comfortable continuing this in this tone.”
• “If this needs to be addressed, I’d like a supervisor involved.”
• “I’ll follow up through email.”

If you feel overloaded, slow the interaction down.

• “I need a moment to think.”
• “I’m not able to respond clearly right now.”
• “Can we revisit this later today?”
• “I need to put this in writing.”

Use this to keep things focused on procedure instead of personal conflict.

• “Can you show me where that is stated in policy?”
• “Who should I speak to about enforcement?”
• “I want to follow the correct process.”
• “Can you confirm this in writing?”

Write down what happened as soon as possible while it’s fresh.

Subject: Follow-Up on Today’s Conversation

Hi [Name],

I’m following up to confirm my understanding of our conversation today regarding [issue]. My understanding is that [summary].

Please let me know if I misunderstood anything. I’d appreciate clarification in writing if possible.

Thank you,
[Your Name]

Subject: Summary of Meeting on [Date]

Hi [Name],

Thank you for meeting with me today. I wanted to summarize what we discussed:

- [Point 1]
- [Point 2]
- [Point 3]

My understanding is that the next steps are:

- [Next step 1]
- [Next step 2]

Please let me know if I missed anything.

Thank you,
[Your Name]

I am requesting support related to a medical condition that affects my ability to work under current conditions. I would like to discuss possible accommodations that would help me perform my job safely and effectively.

This button opens a clean print page in a new window.

• Workplace policy
• Breaks and basic needs
• Accommodations
• HR or management escalation
• Union / employee advocate options
• Documentation and retaliation concerns

If work is affecting your appetite, sleep, mood, energy, or ability to function, support may be needed beyond the workplace.

• Crisis support
• Therapy / counseling
• Peer support
• Stress and burnout resources
• Grief and emotional support services

If it’s about policy, schedule, access, or enforcement, it may be a work issue. If it’s causing distress, panic, shutdown, or burnout, it may also be a mental health issue. You do not need to choose just one category if both fit.